Privacy Policy

Last updated: December 2024

1. Introduction

Frontier Gaming Systems Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bingo management platform and related services.

2. Information We Collect

Information you provide:

• Account registration information (name, email, phone number)
• Organization details (business name, address, gaming license information)
• Payment and billing information
• Customer data you input into the platform
• Communications with our support team

Information collected automatically:

• Device and browser information
• IP address and location data
• Usage data and analytics
• Transaction and sales data processed through our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative notices and service updates
• Respond to customer service requests
• Generate compliance and regulatory reports
• Analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
• Regulatory authorities: When required for gaming compliance and reporting
• Legal requirements: When required by law, subpoena, or court order
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Gaming transaction records are retained in accordance with applicable regulatory requirements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how our services are used
• Improve our platform performance

You can control cookies through your browser settings, though disabling cookies may affect functionality.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Frontier Gaming Systems Inc.
Email: privacy@frontiergamingsystems.com
Phone: (814) 82-BINGO (814-822-4646)